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Gunjan Shukla
Gunjan Shukla

Aircall Download: How to Transform Your Customer Conversations with Aircall


How to Download and Use Aircall: A Cloud-Based Phone System for Businesses




If you are looking for a flexible, reliable, and easy-to-use phone system for your business, you might want to consider Aircall. Aircall is a cloud-based phone system that lets you make and receive calls from anywhere in the world using your desktop or mobile device. You can also integrate Aircall with your favorite tools and workflows to streamline your communication and collaboration.




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In this article, we will show you how to download and use Aircall for your business. We will also cover some of the features and benefits that Aircall offers, as well as some tips and best practices on how to customize and optimize your phone system.


What is Aircall and why use it?




Aircall is a cloud-based phone system that allows you to create and manage multiple phone numbers for your business. You can assign numbers to different teams, locations, languages, or purposes, such as sales, support, or marketing. You can also set up custom greetings, music, messages, and IVR menus for each number.


With Aircall, you can make and receive calls from any device using the Aircall app or web browser. You can also transfer calls, conference calls, record calls, tag calls, comment on calls, and access call history and analytics. You can also send and receive SMS messages from your business numbers.


One of the main advantages of Aircall is that it integrates with over 100 platforms that you already use for your business. You can connect Aircall with your CRM, helpdesk, marketing software, chat bot, ecommerce platform, and more. This way, you can sync your contacts, automate your workflows, track your performance, and enhance your customer experience.


Some of the benefits of using Aircall are:


How to download Aircall for desktop and mobile


Aircall download for Mac, Windows, iPhone, and Android


Aircall browser extensions for Chrome and Microsoft Edge


Cloud-based call center software with Aircall download


Aircall download features and benefits


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Aircall download pricing and plans


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Aircall download vs other VoIP solutions


How to set up a new agent with Aircall download


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How to access Aircall download analytics and reports


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How to transfer and conference calls with Aircall download


How to use Aircall click-to-dial and power dialer features


How to record and transcribe calls with Aircall download


How to enable call routing and IVR with Aircall download


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How to use Aircall download on multiple devices


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How to get started with a free trial of Aircall download


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  • It is easy to set up and use. You don't need any hardware or installation. You can get started in minutes.



  • It is scalable and flexible. You can add or remove users, numbers, or features as you need. You can also adjust your settings in real-time.



  • It is cost-effective. You only pay for what you use. You can choose from different plans that suit your budget and needs.



  • It is reliable and secure. You can enjoy high-quality calls with no downtime or interruptions. You can also protect your data with encryption and compliance.



How to download Aircall for desktop and mobile




To use Aircall for your business, you need to download the Aircall app for your desktop or mobile device. Here are the steps to do so:



  • Go to (^1^)and choose the device that you want to download the app for.



  • For Mac or Windows desktops, click on the download button for your operating system. For iOS or Android mobile devices, click on the app store link for your device.



  • Follow the instructions on the screen to install the app on your device.



  • Open the app and log in with your email address and password.

Here is the rest of the article: How to integrate Aircall with other tools and workflows




One of the best features of Aircall is that it integrates with over 100 platforms that you already use for your business. You can connect Aircall with your CRM, helpdesk, marketing software, chat bot, ecommerce platform, and more. This way, you can sync your contacts, automate your workflows, track your performance, and enhance your customer experience.


To integrate Aircall with other tools and workflows, you need to follow these steps:



  • Go to and browse the list of integrations that Aircall offers.



  • Select the tool that you want to integrate with Aircall and click on the learn more button.



  • Read the instructions on how to set up the integration and click on the install button.



  • Follow the steps on the screen to connect your Aircall account with your tool account.



  • Customize the settings and preferences for the integration according to your needs.



Some of the most popular integrations that Aircall offers are:



Tool


Function


Benefit


Salesforce


A CRM platform that helps you manage your sales pipeline and customer relationships.


You can log and sync your calls, contacts, and activities in Salesforce. You can also access caller information, create tasks, and trigger workflows from Aircall.


Zendesk


A helpdesk platform that helps you provide customer support and service.


You can create and update tickets, assign agents, and add notes from Aircall. You can also access caller information, history, and status from Zendesk.


HubSpot


A marketing platform that helps you generate leads and grow your business.


You can log and sync your calls, contacts, and deals in HubSpot. You can also access caller information, create tasks, and trigger workflows from Aircall.


Slack


A chat platform that helps you communicate and collaborate with your team.


You can send and receive notifications, messages, and comments from Aircall to Slack. You can also share call recordings, transcripts, and analytics with your team.


Shopify


An ecommerce platform that helps you sell products online.


You can access customer information, order details, and payment status from Aircall. You can also create tickets, refunds, or discounts from Aircall.


How to customize and optimize your Aircall phone system




To get the most out of your Aircall phone system, you need to customize and optimize it according to your business needs. You can do this by using the Aircall dashboard, which is a web-based interface that lets you manage your numbers, teams, settings, analytics, and more.


To customize and optimize your Aircall phone system, you need to follow these steps:



  • Go to and log in with your email address and password.



  • Select the tab that you want to customize or optimize from the left menu. You can choose from numbers, users, teams, call routing, IVR (interactive voice response), analytics, settings, or billing.



  • Make the changes that you want using the options available on the screen. You can add or edit numbers, users, teams, rules, menus, reports, preferences, or plans.



  • Save your changes and test them by making or receiving a call using Aircall.



Some of the tips and best practices on how to customize and optimize your Aircall phone system are:



  • Use different numbers for different purposes or audiences. For example, you can have separate numbers for sales, support, or marketing. You can also have local or toll-free numbers for different countries or regions.



  • Create teams based on skills or roles. For example, you can have teams for different languages or products. You can also assign managers or supervisors to each team.



  • Set up call routing rules based on availability or priority. For example, you can route calls to the first available agent or to the most qualified agent. You can also use round-robin or ring-all strategies Here is the rest of the article: Use IVR menus to guide your callers to the right destination. For example, you can have menus for different options or departments. You can also have sub-menus for more specific choices.



  • Monitor and analyze your call performance using the analytics tab. For example, you can track your call volume, duration, rating, missed calls, voicemails, and more. You can also filter your data by date, number, team, or user.



  • Adjust your settings and preferences according to your needs. For example, you can enable or disable call recording, transcription, tagging, commenting, SMS, and more. You can also change your language, timezone, notifications, and password.



Conclusion and FAQs




Aircall is a cloud-based phone system that lets you make and receive calls from anywhere in the world using your desktop or mobile device. You can als


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